Refund policy

Return & Refund Policy

We offer a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return:

The item must be unused, in its original condition, and in the original packaging.
Proof of purchase or order number is required.

We do not accept returns for:

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–7 business days.

We only replace items if they are defective, damaged, or incorrect.

Customers are responsible for return shipping costs unless the product received was damaged or incorrect.

Orders can only be canceled before they are shipped.

For return or refund requests, contact us at:

Email: shahzainperfumer@gmail.com

Phone: 0311-1441434